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Payment Policy

When you are ready to purchase your items, click the Proceed to Checkout button. Please log in if you have an account with us, if you do not already have an account can create one.

You also have the option of checking out as a guest.

On your payment screen you will see the total amount of items. Please add your payment method and billing address.

Suitivo accepts a number of payment methods online:

  • Paypal
  • Visa
  • Mastercard
  • Amex

What is PayPal?

PayPal is a payment method for online purchases that allows users to send and receive money online. PayPal offers a fast, safe and easy method of payment without disclosing your credit card or other financial information to the merchant.

How do I sign up for PayPal?

You can sign up for a PayPal account on the PayPal website.

Who do I contact if I have a problem with my PayPal account?

Unfortunately, we are not in a position to provide support on PayPal account problems. We kindly ask you to contact PayPal customer service directly.

When will my payment be deducted from my PayPal account?

Payment will be deducted from your PayPal account immediately after checkout.

How do I know my payment transaction is secure?

We ensure that every credit card transaction occurs within a secure environment. Alanella’s payment system has a 256-bit SSL security encryption with Comodo SSL. You can see the transaction is secure if you see the green coloured keylock in your web browser search bar next to our URL. We do not retain your credit card information after your order is complete. Rather, it is submitted directly to our banks. You can rest assured that with each purchase your credit card or bank account information will be secure.

Alanella is committed to a safe, enjoyable and smooth online shopping experience for all customers. For your safety, Alanella has implemented a payment security screening process. Confirmation of customer details on certain orders may be required prior to the order being processed. Please ensure that you provide accurate and up to date contact information should we need to confirm the security of your order.